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How do I find out if I can restore my access to Novi?

If you can restore your access to Novi, you’ll see a screen in the app asking you for additional information. If you already provided the information, it may take 2-5 days for Novi to review it. In some cases, we may not be able to restore your access to Novi.
Once your information has been reviewed, we’ll send you a notification in the app letting you know if your access to Novi has been restored.
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