Purple wave background  Purple wave background

Help Center

question-bubble icon

Chat with us directly 24/7 in the app

Why was my bank account removed from my Novi account?

If your bank account was removed from your Novi account, it may be for one or more of the following reasons:
  • The bank account’s location does not match your country of residence.
  • Bank account details are missing or not entered correctly.
  • The bank account is not your own.
If you think none of these situations apply to you, you can contact Novi’s Customer Care team for more information.
Was this information helpful?

Exchange rates and currencies shown are for illustrative purposes only. Novi and the Novi logo are trademarks owned by Facebook, Inc. Other names and brands may be claimed as the property of others.

© 2021, Novi Financial, Inc. or its affiliates. 

All rights reserved. NMLS ID # 1832154.