If you're having trouble logging in to your Novi account, here are some things you can try.If your password isn’t working or you don’t remember your password.If you’re having problems with your phone number.Find out if your account is restricted.If you think your account was accessed without your permission.
Novi takes unauthorized access of accounts very seriously. Contact Novi’s Customer Care team
immediately if you think someone has accessed your account without your permission.
As a precaution, we also recommend resetting your passwords for any bank accounts or payment methods that are linked to your Novi account, and immediately contacting your relevant financial institution or card issuer.