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What happens if I change my phone number?

Currently, it’s not possible to change the phone number associated with your Novi account. We hope to make this feature available soon.
If you want to access your Novi account after you change your phone number, you will need to continue to use the phone number you originally used to open your Novi account. If you need to authenticate your account, you can take a video selfie, since you won’t be able to do so through messages or notifications to your old phone number.
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