Purple wave background
Help Center.

question-bubble icon Chat with us directly 24/7 in the app or in WhatsApp

What is Novi?

Novi is a digital wallet that lets you use digital currency to transfer money with family and friends instantly, securely, and with no fees. Novi makes sending money as easy as sending a message.
Your money and data are protected. Novi verifies the identities of all new customers, has built-in protections against fraud, and offers 24/7 customer care. If a transaction is determined fraudulent, we’ll provide a full refund back to your Novi balance.
Send money without spending it on fees. Today, there are no fees to send and receive money from one Novi account to another, no markups on exchange rates, and no fees to transfer your balance to your bank account. Also, there are currently no fees to withdraw money from your Novi account by getting cash at a nearby withdrawal location.
Flexibility when you need it. You can securely keep a balance in your Novi account. You can also transfer your balance to a bank account or select a withdrawal location where you can get cash, if available in your location.
Send money in seconds. Sending money from one Novi account to another happens instantly.
Novi uses digital currencies. When you add money to your Novi account, we’ll convert it to USDP, a digital currency that can be sent to friends and family.
Novi is currently available on:
  • The Novi mobile app
  • The WhatsApp mobile app
Learn how to use the Novi app or Novi on WhatsApp.
Was this information helpful?

Exchange rates and currencies shown are for illustrative purposes only. Novi and the Novi logo are trademarks owned by Facebook, Inc. Other names and brands may be claimed as the property of others.

© 2022, Novi Financial, Inc. or its affiliates. All rights reserved. NMLS ID # 1832154.