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Why can’t I finish creating my Novi account?

To help keep Novi safe and to comply with laws and regulations, we sometimes need to check the information you provide. We may also ask you to provide additional information to help us confirm things like your identity, country of residence, or financial information.
Our team will review the requested information once you provide it, and your access to Novi may then be restored. Reviews usually take no longer than 2-5 days.
In some cases, we may not be able to create your Novi account — for example, if you’re trying to use Novi in a location where it isn’t available yet.
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