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How do I report a suspicious email or message claiming to be from Novi?

If you receive a message claiming to be from Novi asking you for any information, such as your username, phone number, password, or an SMS confirmation code, do not reply. Novi will never message you to ask for your personal information.
If you receive a suspicious email or message claiming to be from Novi, please contact Novi’s Customer Care team. Do not reply to the message, and do not click on any links inside it.
Learn how to spot a scammer on Novi.
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