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Data & Security
Learn how Novi uses your data and protects your information.
Data
  • How do I request a copy of my Novi information?
  • What happens if I choose to sync my mobile phone contacts to my Novi account?
  • Does Facebook have access to Novi data?
  • How does Novi work with third parties?
  • How do video selfies and manual reviews on Novi work?
Security
  • How does Novi protect your account and data?
  • How can I spot a scammer?
  • How do I report suspicious or unusual activity on Novi?
  • How do I report a suspicious email or message claiming to be from Novi?
  • How do I report an unauthorized transaction?
  • Someone accessed my account without my permission
  • My phone was lost or stolen
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