How does Novi work with third parties?

We work with third parties for specific purposes, such as to process your financial transactions. For example, we work with payment service providers to help connect your payment methods like debit cards and bank accounts to your Novi account — this makes sure you can move money in and out of your Novi account.

In some countries, we also work with cash-out agents so you can withdraw cash at their participating locations. In these cases, information is shared to help you get cash, including your legal name, date of birth, address, phone number, and withdraw code. In some cases, for compliance purposes, we may ask for and share additional details.

Novi may also share information for other purposes, which we’ll let you know about at the time we collect the information or ask for your permission to do so. To comply with applicable laws and regulations, we may share relevant information with regulatory authorities. We may also share information with law enforcement under the appropriate processes. This helps us prevent or report unlawful activity and keep your Novi account safe.

If you want to learn more about our Privacy Policy, follow this link and select your country of residence.