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I didn’t get a transaction receipt

If you didn’t get a transaction receipt, it’s likely that the transaction wasn’t completed. Some possible reasons for not getting a transaction receipt are:
  • Connectivity issues. Make sure you're connected to a reliable data or Wi-Fi network.
  • Transaction Limits.
In some situations, you may not have access to your Novi account, preventing you from receiving money. Learn more about how to restore access to your account.
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