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How do I request a copy of my Novi information?

Not logged in to Novi on WhatsApp? Learn how to log in.
If you’re using Novi on WhatsApp, you can request a copy of the information Novi collects about you from Novi by installing the Novi app.
If you haven’t installed the Novi app
From your Novi account screen:
  1. Tap Account Management.
  2. Tap Download your information.
  3. Tap Open Novi.
  4. Tap Install Novi.
If you’ve installed the Novi app
From your Novi account screen:
  1. Tap Account Management.
  2. Tap Download your information.
  3. Tap Open Novi.
  4. Follow the on-screen instructions.
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