Novi is a regulated financial company from Facebook, Inc. We have strict controls in place to limit what is shared with the other Facebook Companies, and the purpose for which it is shared. Novi will only share information with other Facebook Companies to help us keep Novi safe for everyone, comply with the law, provide basic functionality, and allow Novi to advertise its services.
We also receive information from the other Facebook Companies that we combine with the information Novi has collected for these same purposes. For example, we and the other Facebook Companies share information to comply with applicable laws and regulations; secure customer accounts and services; detect, prevent, and mitigate fraud, funds loss, and other harmful activities; respond to requests from law enforcement or regulators; process payments; and provide you with functionality, including integrations with other Facebook Companies. We encourage you to review the other Facebook Companies’ privacy notices, including the Facebook Data Policy, for more information about how they collect, use and share information.
Data Retention, Deletion and Security
We store your information only for so long as reasonably necessary for the purposes described above, in accordance with applicable laws. If you delete your information by closing your Novi account or deleting specific information, we will keep certain information, and, as appropriate, share it, for legal reporting and auditing obligations, to protect or exercise our legal rights and defend against legal claims, and to improve our safety, integrity, and security features.
We use appropriate technical, physical, and administrative measures to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. These measures include computer safeguards, such as firewalls and data encryption, as well as physical access controls to our buildings and files. When you engage with third parties through Novi, such as companies that help you transfer funds, they may have different levels of security. Novi is not responsible for the security practices of these third parties.
Privacy Notice for California Residents
If you are a California resident, you can learn more about your consumer privacy rights by reviewing the California Privacy Notice.
Changes to this Policy
For More Information
In accordance with applicable laws, you may have the right to access, rectify, port and erase your information, as well as the right to restrict and object to certain processing of your information. You can learn how to access and delete information by visiting Settings in the Novi app.
Novi Financial, Inc.
Attn: Legal Department
1601 Willow Road
Menlo Park, California 94025
For state-specific information, please refer to the Novi Licenses page.
What are cookies?
Browser cookies. A browser cookie is a small piece of data, stored in text files, that are stored on your browser or other device when websites are loaded in the browser. Cookies are used to “remember” you and your preferences when you visit the Services either for a single visit (through a “session cookie”) or for multiple repeat visits (called a “persistent cookie”).
Web Beacons. Web beacons (also known as web bugs, clear gifs, or pixels) are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. In contrast to browser cookies, which are stored on a user’s computer hard drive, web beacons are embedded on web pages, ads, and email.
Mobile Advertising IDs. Some mobile devices allow applications to collect a resettable advertising ID that, like cookies and pixel tags, allow us and our partners to identify your mobile device over time for advertising purposes.
Which cookies are used and why?
The Novi Website uses strictly necessary, performance, analytics, and functionality cookies for the purposes of analyzing our traffic and providing a variety of features to you.
How do I disable cookies?
Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. You can manage your Facebook cookie settings on your browser here. Please note you may not be able to take advantage of all the features of our Services, including certain personalized features, if you delete or disable cookies.
For information on your choices to reset your mobile advertising ID, please refer to your mobile device settings.