At Novi, we’re committed to being transparent about what information we collect, how we use it, and how it is shared to provide our financial products. Our financial products include the ability to enter into transactions for the sale and purchase of digital currencies and transferring those currencies to others.
Novi Financial, Inc. (“Novi”) is a regulated financial company from Facebook, Inc. We have strict controls in place to limit what data is shared with the other Facebook Companies and the purpose for which it is shared. Your Novi account is separate from your Facebook account, and your Novi activity is never posted to your Facebook profile.
Novi will only share information with other Facebook Companies to help us keep Novi safe for everyone, comply with the law, provide basic functionality, and allow Novi to advertise its services.
Even in these cases, Novi does not share your financial information with Facebook for Facebook’s own advertising purposes.
Please read this Privacy Policy carefully to understand how we collect, use, and share information so that we can provide a product that is secure and easy to use, in a manner that complies with applicable laws. We have also provided simple, understandable explanations of this document through this webpage. This Privacy Policy applies to your use of the Novi mobile application as well as the Novi.com website.
To help make this Privacy Policy clearer, we use the following terms throughout:
Novi collects information about you when you download, install, access, or otherwise use our Services. We collect this information to help you use our Services and ensure they are safe for everyone, and for the reasons described below. The types of information we collect vary depending on which Services you use and how you use them.
Information you or others provide when using the Services. Novi collects the information that you and others provide us when using our Services. Information we collect includes:
Information we collect from and about your device. We collect certain information automatically from your device including:
When you are connected to our Services, and enable location services in your device settings, we also collect information about your location, by using GPS, nearby Wi-Fi access points, beacons, and cell towers.
Information from other sources. We may also receive information about you from other sources, such as:
Novi uses the information we have about you as described below, and to provide and support our Services. Here’s how:
Novi works with affiliates, such as Facebook, Inc., as well as with third parties who help us provide and support our Services. We don’t sell your information.
Novi shares information with:
We also may share aggregated and de-identified or anonymized data relating to the performance of our products and Services, such as the total number of users. Aggregated and de-identified or anonymized data is not subject to this Privacy Policy because that data does not identify a specific person.
If you use third-party services that are integrated with Novi, these services may be able to collect information about you, including information about your activity on Novi. These services are outside our control and are not covered by this Privacy Policy. You should review the privacy policies of any third party with whom you share your information.
Novi is a regulated financial company from Facebook, Inc. We have strict controls in place to limit what is shared with the other Facebook Companies, and the purpose for which it is shared. Novi will only share information with other Facebook Companies to help us keep Novi safe for everyone, comply with the law, provide basic functionality, and allow Novi to advertise its services.
We also receive information from the other Facebook Companies that we combine with the information Novi has collected for these same purposes. For example, we and the other Facebook Companies share information to comply with applicable laws and regulations; secure customer accounts and services; detect, prevent, and mitigate fraud, funds loss, and other harmful activities; respond to requests from law enforcement or regulators; process payments; and provide you with functionality, including integrations with other Facebook Companies. We encourage you to review the other Facebook Companies’ privacy notices, including the Facebook Data Policy, for more information about how they collect, use and share information.
We may use Facebook or other companies to help show you ads. When we use Facebook’s advertising services, this is similar to how other companies partner with Facebook for their own advertising purposes. In these cases, Facebook uses the information we provide and information it has about its users to provide its advertising services. However, we do not share your Novi financial information with Facebook for its own advertising purposes. You can learn more about how this works by reading our Cookie Policy.
Data Retention, Deletion and Security
We store your information only for so long as reasonably necessary for the purposes described above, in accordance with applicable laws. If you delete your information by closing your Novi account or deleting specific information, we will keep certain information, and, as appropriate, share it, for legal reporting and auditing obligations, to protect or exercise our legal rights and defend against legal claims, and to improve our safety, integrity, and security features.
We use appropriate technical, physical, and administrative measures to help protect your information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. These measures include computer safeguards, such as firewalls and data encryption, as well as physical access controls to our buildings and files. When you engage with third parties through Novi, such as companies that help you transfer funds, they may have different levels of security. Novi is not responsible for the security practices of these third parties.
Privacy Notice for California Residents
If you are a California resident, you can learn more about your consumer privacy rights by reviewing the California Privacy Notice.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will provide notice of the changes, as appropriate. For other changes, such as administrative changes, we will update the “Effective Date” at the top of this Privacy Policy and post the updated Privacy Policy. We recommend that you review this Privacy Policy each time you visit the Services to stay informed of our privacy practices. Any changes will be effective from when we post the updated Privacy Policy.
For More Information
In accordance with applicable laws, you may have the right to access, rectify, port and erase your information, as well as the right to restrict and object to certain processing of your information. You can learn how to access and delete information by visiting Settings in the Novi app.
If you have any questions about this Privacy Policy or our practices, please contact us online or by mail at:
Novi Financial, Inc.
Attn: Legal Department
1601 Willow Road
Menlo Park, California 94025
For state-specific information, please refer to the Novi Licenses page.
Cookie Policy
Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our Services deploy cookies, pixel tags, local storage, mobile advertising IDs, and other similar technologies (collectively, “cookies”) when you use our websites and online Services, as well as the options you have to control them.
What are cookies?
Browser cookies. A browser cookie is a small piece of data, stored in text files, that are stored on your browser or other device when websites are loaded in the browser. Cookies are used to “remember” you and your preferences when you visit the Services either for a single visit (through a “session cookie”) or for multiple repeat visits (called a “persistent cookie”).
Web Beacons. Web beacons (also known as web bugs, clear gifs, or pixels) are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. In contrast to browser cookies, which are stored on a user’s computer hard drive, web beacons are embedded on web pages, ads, and email.
Mobile Advertising IDs. Some mobile devices allow applications to collect a resettable advertising ID that, like cookies and pixel tags, allow us and our partners to identify your mobile device over time for advertising purposes.
How do we use cookies?
We use cookies to ensure consistent and efficient experiences for participants in the Website. Cookies also perform functions like allowing users to remain logged into their account, if applicable. You can find more information about the types of cookies we use and the purposes for which we use them in the table below:
Type of Cookie | Purpose of Cookie | |
---|---|---|
Strictly Necessary | These cookies are essential in order to enable you to use our Services and its features. The information collected by these cookies relate to the operation of the Services, for example website scripting language and security tokens to maintain secure areas of our website. | |
Performance | These cookies collect information about how you use our Services, for example which pages you visit most often, whether you receive any error messages, and how you arrived at our Services. Information collected by these cookies is used only to improve your use of our Services and never to identify you. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Facebook pixel. | |
Analytics | These cookies are placed by trusted third-party networks, like Facebook Pixel, to track details like number of unique visitors and page views to improve user experience. | |
Functionality | These cookies remember choices you make, for example the country you visit our Services from, your language selection, login data, and any changes you have made to text size or other parts of the Services that you can customize, in order to improve your experience of our Services and to make your visits more tailored and enjoyable. |
Which cookies are used and why?
The Novi Website uses strictly necessary, performance, analytics, and functionality cookies for the purposes of analyzing our traffic and providing a variety of features to you.
How do I disable cookies?
Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. You can manage your Facebook cookie settings on your browser here.
Please note you may not be able to take advantage of all the features of our Services, including certain personalized features, if you delete or disable cookies.
For information on your choices to reset your mobile advertising ID, please refer to your mobile device settings.
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