From security and privacy to care and accountability — what matters to you matters to us.
Customers verified with valid government-issued photo IDs.
Anti-fraud protections and refunds.
Two-factor authentication and encryption of sensitive financial information.
Transparency about what information we collect and why.
We use Facebook systems and other third-party services to make Novi work, but we have set strict controls to limit what can be shared with them.
Novi doesn’t sell your data.
24/7 chat-based Customer Care in English and Spanish.
Access the Novi Help Center to find answers to common questions.
Teams dedicated to investigating fraud and suspicious activity.
Novi is a regulated financial company.
We work with reputable third parties.
We consult with consumer protection experts.
© 2022, Novi Financial, Inc. or its affiliates. All rights reserved. NMLS ID # 1832154.